PRIVACY POLICY

 

PickTrace (“we” or “PickTrace”) recognizes the importance of protection personal information we may collect from clients, website visitors and any other individual (“you”, or “your”) in connection with providing our services. This Privacy Policy (“Policy”) describes how PickTrace collects, uses, shares, and protects information when you interact with our website (https://picktrace.com/) (the “Site”) and through our interactions with individuals by email, telephone or other means. 

 

Collection and Use of Personal Information

We may collect the following personal information from you:

• Contact Information such as name, email address, mailing address, phone number
• Billing Information such as credit card number, and billing address
• Unique Identifiers such as user name, account number, password
• Preferences Information such as product wish lists, order history, marketing preferences

 

We also collect the following information from you:

• Information about your business such as company name, company size, business type
• Types, quantities, and varieties of crops grown
•  Crop yields
•  Employee names, hire dates, employers, and jobs
•  Payroll information
•  Demographic information such as age, education, gender, interests and zip code

 

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

•  Fulfill your order
•  Send you an order confirmation
• Assess the needs of your business to determine suitable products  
• Send you requested product or service information
•  Send product updates or warranty information
•  Respond to customer service requests
•  Administer your account
•  Send you a newsletter
•  Send you marketing communications
•  Respond to your questions and concerns
•  Improve our Web site and marketing efforts
•  Conduct research and analysis
•  Display content based upon your interests
• Communicate with employees
• Conduct audits, recordkeeping, and updating and expanding our organizational activities
• Comply with legal requirements and industry standards, detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal, and protect the rights of PickTrace, you, or others

 

We may use personal information and other information we collect to develop, train, test, validate, improve, and operate artificial intelligence (“AI”), machine learning, and automated systems. This may include using information you provide directly to us, information generated through your use of our products and services, and information derived from such information. These activities help us improve our products and services, enhance functionality, develop new features, improve accuracy and performance, conduct research and analytics, and maintain the security and reliability of our systems. Please avoid providing any sensitive personal information in our AI, machine learning and automated systems.

 

About phone number collection.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Choice/OptOut

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@picktrace.com.

 

We enable you to create a profile, and share information such as messages, photos, and videos with others. Please note that we cannot control the actions of others with whom you may choose to share your pages and information.

 

Information Obtained from Third Parties

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

 

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement.

 

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. 

 

These companies are authorized to use your personal information only as necessary to provide these services to us. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

We may also disclose your personal information:

•  as required by law such as to comply with a subpoena, or similar legal process
•  when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
•  if PickTrace, Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,  to any other third party with your prior consent to do so.

 

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

 

We use another company to place cookies on your computer to collect information to compile aggregated statistics for us about visitors to our site.

 

Web beacons

Our Web pages contain electronic images known as Web beacons (sometimes called singlepixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

 

Our Web pages may also contain electronic images known as Web beacons (sometimes called singlepixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

 

We use a third party to gather information about how you and others use our Site. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

 

Links to Other Web Sites

 

Our Site includes links to other Web sites whose privacy practices may differ from those of PickTrace, Inc.. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

Security

 

The security of your personal information is important to us. All communication between your web browser and the PickTrace Web site (interface) is encrypted and sent using secure socket layer technology (SSL).

 

We follow best practices and industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at support@picktrace.com

 

Additional Policy Information

 

Our Web site includes Widgets, which are interactive miniprograms that run on our site to provide insight into your operation. Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

 

Protecting Your Personal Information

 

We use a combination of physical, technical, and administrative safeguards to protect the information we collect through the Site. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

Retention of Your Personal Information

 

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

 

Privacy Rights

Certain jurisdictions have specific legal requirements and grant privacy rights with respect to personal information, and we will comply with the restrictions and any requests you submit as required by applicable law. If you are seeking to exercise your rights under a law of a specific jurisdiction, please contact us support@picktrace.com.

 

Notification of Privacy Statement Changes

This privacy statement may change from time to time. We will post any changes on this page and, if the changes are material, we may provide a more prominent notice (including, email notification of privacy notice changes) for a reasonable period of time. Nevertheless, you should review this Policy from time to time to be sure you are aware of the most recent version. We encourage you to periodically review this page for the latest information on our privacy practices.

 

How to Contact Us

If you have questions about this Privacy Statement or if you would like to make a suggestion about our privacy practices, please send an email to support@picktrace.com.